Please be aware that mail service can be unreliable in many of the destinations that we visit. Semester at Sea does not assume liability for lost, damaged, or undelivered items or the costs associated with the return or forwarding of items. Customs, duty charges and local taxes may all increase the cost of the package or cause it to become undeliverable. Itinerary changes are possible, while we will attempt to forward delivered mail to our next destination, it is not always possible. Due to these challenges, sending packages to the ship is strongly discouraged.

If you have an emergency or must send something to the ship and have more questions, please contact us at 1 (800) 854-0195 or email programadministration@isevoyages.org for instructions.

Some ports can be more reliable for sending or receiving mail. See the key below for more information.

• For small flat parcels like heavy duty envelopes a $10 fee will be charged to the student’s Shipboard Account for shipping/handling. Higher fees will be charged for larger packages.
• Duty charges are calculated by in-country officials based on the perceived value of the items enclosed or in some cases the local price. As a result, duties may exceed the value of the items sent. Again, sending packages to the ship is strongly discouraged.

We recommend you avoid sending any of the following items: food (snacks, chocolates, candies, etc.), electronics (cell phones, tablets, chargers, etc.), medication, credit cards, currency, or valuable items.

Important: ‘Suggested Airmail Arrival date’

International shipments must go through local customs and port security upon arrival to each country. The timelines for these processes vary and are out of Semester at Sea’s control. Therefore, it is up to the sender to determine the latest date and best method to ensure your package will ARRIVE at the port agent’s address NO LATER than the date listed.